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Do you find yourself caught in conflict situations, where you're either reacting aggressively or passively submitting to your counterparts?
How do you find a way to communicate your viewpoint effectively without getting swayed by your own emotions or those of others. Read on.
5 Conflict Management tips to WIN over a situation & people.
~ Be Objective (NO personal attacks on individuals)
~ Be Civil (NO stooping to lows with derogatory language)
~ Be Polite (NO taking advantage of your position of authority)
~ Keep Low Tone (NO harsh or aggressive tone of voice)
~ Keep COOL even if others don't get your perspective.
If the situation is unresolved, remember each one has a different perception and you cannot enforce your views. All situations are not a boxing match - at times you have to agree to disagree; thus, irrespective of outcomes allow peace to prevail within you